Privacy and Cookies Policy

 
This page describes the privacy policy of the website canllavis.com, which is owned by Can Llavis.
By visiting and using this website, the visitor or user accepts this privacy policy in its entirety. The information and terms of this policy are subject to change at any time and the user is encouraged to visit this page constantly.
This page describes in detail the way in which Can Llavis collects, uses and protects the personal data of visitors and users of the web.
Can Llavis is committed to the security of the user's personal data, adhering to all the terms of this privacy policy, which are detailed below:
 

1. What kind of personal data do we collect from our users?

Name and e-mail

Telephone number, physical address, city and country.

DNI in case of user from the Canary Islands

 

2. When and how is personal data collected?

When the user registers in canllavis.com or fills out a contact form or subscription newsletter, he authorizes us to collect his name and email.

Cuando el usuario realiza alguna compra de un producto físico en canllavis.com, debe rellenar un formulario con su teléfono,

dirección, ciudad y país.

Can Llavis collects personal data in order to provide the user with information related to their personal interests and / or information related to products or services of interest to the user.

Can Llavis sends communications via email with important messages about the user's account, their orders, and promotional messages of Can Llavis products and services.

Can Llavis uses the data such as the telephone number, address, city and country to send the physical products to the user through a logistics company.

Can Llavis uses data such as name and email to provide a personalized user experience on the web.

 

3. How do we protect user information?

At no time will Can Llavis share or transfer the user's personal data with third parties, except in those cases that the law requires.

The user's personal data is stored on the canllavis.com servers, which are virus-free, protected by firewalls and monitored by professionals.

En el caso fortuito de que se presente un hackeo o robo de la información personal del usuario  Can Llavis notificará al usuario e inmediato vía correo electrónico y notificará a las autoridades pertinentes para lograr minimizar el impacto negativo que de lugar. 

 

4. How to update or delete your personal information?

At any time, the user can request an update or deletion of the personal data stored on the website, by sending an email or by filling out the contact form on the website.

El usuario  también podrá darse de baja en cualquier momento de las comunicaciones por email haciendo clic en el link de “darse de baja” ubicado al final de los correos electrónicos.

 

5. Links to third parties

Canllavis.com includes links to third party web pages and Can Llavis is not responsible for any direct or indirect results derived from visiting those external web pages. The user is recommended to read the privacy policies and the terms and conditions of the external web pages.

from external websites.

 

6. Payment gateway and financial information

Canllavis.com hace uso de pasarelas de pago externas como Redsys para procesar los pagos de los productos y servicios de la web. La información financiera no será almacenada en los servidores de canllavis.com si no que será almacenada en los servidores de las pasarelas de pago externas y esa información será guardada y protegida según las políticas de las pasarelas de pago.

Payment Method:

  • Debit or credit card (Visa and MasterCard)
  • Paypal, an international payment operator that you can use as long as you have or create your own account.

If you experience any kind of problem when making the payment, try:

  • Try with another card
  • Check that the pin code requested by the payment gateway is correct.
  • If it is through Paypal, check that you have entered your password correctly.
  • Close the browser, open it and start from scratch with the purchase.

If the problem persists, contact us at info@canllavis.com.

 

                                                             Cookies Privacy:

On this website, third-party and own cookies are used to ensure that you have a better browsing experience, you can share content on social networks and so that we can obtain user statistics.

You can prevent the download of cookies through your browser settings, preventing cookies from being stored on your device.

As the owner of this website, I inform you that we do not use any personal information from cookies, we only make general statistics of visits that do not involve any personal information.

It is very important that you read this cookie policy and understand that, if you continue browsing, we will consider that you accept its use.

According to the terms included in article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, if you continue browsing, you will be giving your consent to the use of the aforementioned mechanisms.

1. Responsible Entity

The entity responsible for the collection, processing and use of your personal data, in the sense established by the Personal Data Protection Law is the page https://www.canllavis.com, owned by Can Llavis.

 

2.What are cookies?

Cookies are a set of data that a server deposits in the user's browser to collect standard Internet registration information and information on the behavior of visitors to a website. In other words, these are small text files that are stored on the computer's hard drive and that serve to identify the user when they connect to the website again. Its purpose is to record the user's visit and save certain information. Its use is common and frequent on the web as it allows the pages to function more efficiently and achieve greater personalization and analysis of user behavior.

 

3. What types of cookies are there?

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity. that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way.

Cookies, depending on their permanence, can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the purpose for which they serve is fulfilled (for example, so that the user remains identified in the Can Llavis services) or when they are manually deleted.

Name Type Expiration Purpose Class
__utma Third (Google Analytics) 2 years It is used to distinguish users and sessions. does not extend
__utmb Third (Google Analytics) 30 minutes Used to determine new sessions or visits does not extend
__utmc Third (Google Analytics) End session It is configured for use with Urchin does not extend
__utmz Third (Google Analytics) 6 months Stores the origin or campaign that explains how the user got to the web page does not extend

Additionally, depending on their objective, cookies can be classified as follows:

 
4. Performance cookies

This type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. As an example, this typology includes: Volume settings for video or sound players. The video transmission speeds that are compatible with your browser. The objects stored in the "shopping cart" in e-commerce services such as stores.

 
5.Geo-location cookies

These cookies are used to find out which country you are in when a service is requested. This cookie is completely anonymous, and is only used to help guide content to your location.

 
6.Registration cookies

Registration cookies are generated once the user has registered or subsequently opened his session, and are used to identify him in the services with the following objectives:

Keeping the user identified so that, if they close a service, the browser or the computer and at another time or another day they re-enter said service, they will continue to be identified, thus facilitating their browsing without having to identify themselves again. This functionality can be suppressed if the user presses the [close session] functionality, so that this cookie is eliminated and the next time the user enters the service, the user will have to log in to be identified.

Check if the user is authorized to access certain services, for example, to participate in a contes

Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers in a service with credentials from a social network, they authorize the social network to save a persistent Cookie that remembers their identity and guarantees access to the services until it expires. The user can delete this Cookie and revoke access to services through social networks by updating their preferences in the specific social network.

 
7. Analytics cookies

Every time a user visits a service, a tool from an external provider generates an analytical cookie on the user's computer. This cookie, which is only generated during the visit, will serve in future visits to the Can Llavis services to anonymously identify the visitor. The main objectives pursued are:

Allow anonymous identification of browsing users through the cookie (it identifies browsers and devices, not people) and therefore the approximate count of the number of visitors and their trend over time.
Anonymously identify the most visited content and therefore the most attractive to users. Know if the user who is accessing is new or repeats visit.

Important: Unless the user decides to register for a Can Llavis service, the cookie will never be associated with any personal data that can identify them. These cookies will only be used for statistical purposes that help to optimize the user experience on the site.

8. Advertising cookies

This type of cookies allows you to expand the information of the advertisements shown to each anonymous user in the Can Llavis services. Among others, the duration or frequency of viewing advertising positions, the interaction with them, or the browsing patterns and / or behaviors of the user are stored as they help to form a profile of advertising interest. In this way, they allow to offer advertising related to the interests of the user.

 
9. Third party advertising cookies

In addition to the advertising managed by the Can Llavis websites in their services, the Can Llavis websites offer their advertisers the option of serving advertisements through third parties (“Ad-Servers”). In this way, these third parties can store cookies sent from the Can Llavis services from the users' browsers, as well as access the data stored in them.

The companies that generate these cookies have their own privacy policies. Currently, the Can Llavis websites use the Doubleclick (Google) platform to manage these services. For more information, go to

http://www.google.es/policies/privacy/ads/#toc-doubleclick and tohttp://www.google.es/policies/privacy/ads/.

 
10. How can I disable cookies in my browser?

The different browsers can be configured to notify the user of the receipt of cookies and, if desired, prevent their installation on the computer. Likewise, the user can check in his browser what cookies he has installed and what is the expiration period of the same, being able to eliminate them.

For more information, consult the instructions and manuals of your browser:

For more information about the administration of cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

For more information about the administration of cookies in Explorer internet: http://windows.microsoft.com/es-es/windows-vista/cookies-frequently-asked-questions

For more information about the administration of cookies in Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

For more information about the administration of cookies in Safari:http://www.apple.com/es/privacy/use-of-cookies/

For more information about the administration of cookies in Opera:http://help.opera.com/Windows/11.50/es-ES/cookies.html

If you want to stop being followed by Google Analytics visit:http://tools.google.com/dlpage/gaoptout

 
11.To learn more about cookies

You can get more information about behavior-based online advertising and online privacy at the following link:http://www.youronlinechoices.com/es/

Google Analytics data protection:http://www.google.com/analytics/learn/privacy.html

How Google Analytics uses cookies:https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es#analyticsjs

 
12. Updates and changes in the privacy / cookies policy

The Can Llavis websites may modify this Cookies Policy based on legislative and regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it. periodically.

When there are significant changes to this Cookies Policy, these will be communicated to users either through the web or through email to registered users.

 

 Third parties:

Google Analytics: Can Llavis uses Google Analytics to track user behavior on canllavis.com and create a demographic profile with a view to optimization and good performance of canllavis.com in general.

See the Google Analytics data protection policy and general information

Facebook Ads: Can Llavis realiza campañas de publicidad en la plataforma de Facebook Ads, la cual inserta determinadas cookies en el navegador del usuario con el objetivo de mostrarle anuncios de publicidad relevantes e interesantes.

Facebook Ads Cookies Policy: https://web.facebook.com/policy/cookies/?_rdc=1&_rdr

Google Ads:Can Llavis realiza campañas de publicidad en la plataforma de Google Ads, la cual inserta determinadas cookies en el navegador del usuario con el objetivo de mostrarle anuncios de publicidad relevantes e interesantes.

Privacy and conditions of Google advertising:
https://policies.google.com/technologies/ads?hl=es

Google advertising settings page:
http://www.google.com/settings/ads

Click here to delete marketing cookies from Google and other advertising networks:

 
 

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